General contact information

Itella Estonia OÜ
Loomäe tee 13, 75306, Lehmja küla,
Rae vald, Harjumaa, Eesti
Telephone +372 69 90 431
Fax 69 90 433
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Reg. code: 10891224
VAT: EE100799389

Bank information:
SEB Helsinki Branch
IBAN: FI7133010001063452 
SWIFT: ESSEFIHX

Privet customer service

Mon-Fri 9:00-21:00
Sat 9:00-17:00
Sun 9:00-15:00

(+372) 60 11 000
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Business customer service

Mon-Fri 9:00-17:30
Mon-Fri 17:30-21:00 calls will be directed to customer service
Sat-Sun calls will be directed to customer service

(+372) 60 77 000
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Terminal

Jälgimäe tee 13 B-hoone,
76406, Tänassilma küla,
Saku vald, Harjumaa
Estonia
+372 53495775
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View map here

Itella smartpost

Itella smartpost is the oldest and most well-known automated parcel service provider in Estonia. Our mission is to make it as convenient and quick as possible for our customers to send and receive parcels.

Itella smartpost delivers items ordered from online stores and home shopping catalogues. Additionally, you can use our self-service parcel terminals for personal or business deliveries all over Estonia as well as Finland and the rest of Europe.

Designing smartpost parcel terminals started in 2007. Two years later in 2009, we opened the network of self-service parcel terminals. We chose shopping centres all over Estonia as the locations for the terminals, in order to best fit in our customers’ daily schedules.

2010 brought a big leap for us – the success of parcel terminals in Estonia sparked the interest of the Finnish postal company Itella\. Smartpost became Itella smartpost and the brand spread to Finland.

Our company employs people who are dedicated daily to offer the most convenient and top-quality parcel services to our customers.

To date, around one third of all Estonians have used smartpost’s services.